As with any other health care provider, the process at Chambers Health starts at our Admission’s desk. Here we will register you in our systems, verify your coverage’s, provide you with detail on your financial responsibility, if applicable, and, direct you to the appropriate department or program. We accept Medicare, Medicaid and most major insurances and also have several assistance programs for those who qualify. If you have any questions, please contact our admissions office at 409-267-3143.
Responsible for the collection of supporting data, entry of that data into the organization’s information systems and, ultimately, producing the bill for services provided, the staff of Chamber Health’s Business Office work across all departments to perform their duties.
Beginning with the admission process, where demographic and insurance data is gathered, through the discharge process, where the providers identify and dictate the services and treatments provided, the Business Office staff have to be true “jacks-of-all-trades” to decipher, interpret and translate all that information, from that wide range of sources, into the form, format and codes required by the multitude of payors Chambers Health works with. Then, once that is done, they must constantly follow-up to insure that the organization is, first, being paid, and, second, being paid properly and according to the contract. Working with so many different payors, who all have their own way of seeing and doing things, can be very stressful and time consuming, sometimes taking many, many months, and that’s before addressing concerns and questions from the individual who gets a bill for the balance.